Privacy Policy
Effective Date: March 4, 2026
Shared Solar Advisors (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our online forms.
Information We Collect
When you use our website, we may collect the following information:
Information You Voluntarily Provide
- Any information you submit through contact forms. This can include name, address, utilty provider, phone number, and/or email address.
Automatically Collected Information
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
How We Collect Information
We collect information when you:
- Fill out a form on our website
- Opt in to receive SMS communications
- Interact with our website through cookies or tracking tools
By submitting your phone number through our website, you consent to being contacted by Shared Solar Advisors regarding community solar programs, enrollment information, and related services.
How We Use Your Information
We use information collected through our website to:
- Respond to inquiries
- Determine eligibility for community solar programs
- Facilitate enrollment
- Provide updates related to services
- Improve website performance
- Comply with legal and regulatory obligations
We do not sell personal information.
SMS Communications & Mobile Information
If you opt-in to receive text messages from us:
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any text message.
- For assistance, reply HELP
You may:
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
- Request access to or correction of your information
Mobile Messaging Privacy
Shared Solar Advisors USA is committed to protecting your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Telemarketing & Regulatory Compliance
Shared Solar Advisors complies with the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA).
To meet federal regulatory requirements:
- We maintain records of telemarketing calls, SMS communications, and opt-in consent for a minimum of five (5) years, in accordance with the updated Telemarketing Sales Rule.
- We honor all opt-out requests promptly.
- We maintain documentation of consumer consent for contact.
You may request to be added to our internal Do Not Contact list at any time.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal requirements (including 5-year TSR record retention)
- Resolve disputes
- Enforce agreements
When no longer required, information is securely deleted or anonymized.
Questions/Contact Us
If you have questions about this Privacy Policy, please contact:
Shared Solar Advisors
sasha@sharedsolaradvisors.com
